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Pdf expert dropbox sync problem free.PDF Expert freezes
If you have sync issues in PDF Expert for iOS, there are some steps you can take in order to troubleshoot the problem.
First, please make sure you have a stable network connection. Note: The background sync is not supported for now; you should make sure the app is running to be able to carry out the sync process. If the sync issue persists, try disconnecting the cloud storage account from the app and connecting it anew.
Dropbox sync errors can be caused by the specific copyrighted file if its sharing is restricted by Dropbox's copyright policy. If you sync a file and its sharing is restricted by Dropbox copyright policy, you will see an exclamation mark on the folder and a Restricted content error on the file thumbnail.
Remove the file from the folder to get rid of the error message. This will trigger the sync process if the upload or sync to iCloud doesn't seem to be working properly. If your account uses conditional access , the admin of your organization should configure the rights for your account - you can refer to this article for the instructions. Some cloud services impose special character restrictions for the names of files and folders. Using such special characters might lead to sync errors.
If restricted characters are used in the titles of files and folders, you will see an exclamation mark on the folder and an unknown error on the file thumbnail. Please check your cloud service support section for more information on special character limitations. PDF Expert. Sync issues November 19th, Step 1 First, please make sure you have a stable network connection.
Step 2 If the sync issue persists, try disconnecting the cloud storage account from the app and connecting it anew. To disconnect the storage from the app: iPad iPhone.
Open PDF Expert. Find in your cloud storage on the sidebar. Tap and hold it. Tap Delete if some changes were not synced to the server, save the file's copy locally.
Tap three dots on the folder. Choose the needed storage. Sign in again. Then, retry to sync your folders again to see if it helped. Was this article helpful for you? Yes No. Thank you!
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